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Instructor
Ewelina Jurkiewicz
Ewelina is an experienced educator, trainer, learning developer, and a college teacher, covering subjects such as English, business English, business communication, cultural studies, academic reading, and writing. She has trained people from over 35 different countries, a variety of business areas and positions (freelancers, specialists, managers of all levels, CEOs, and government officials). She holds a BA in education and an MA in cultural studies.

Description

Business Communication is an indispensable part of the business world. Among other things it gives the first impression of the candidate (cover letter) and lands one a job (job interview), molds business relationships (socializing in business), seals contract deals (negotiations) and sells products and services (persuasion). It is inevitable to master the skill at a level which is sufficient to actively participate in the business communication process, build and maintain a professional network and secure oneself consecutive contracts. 

Topics covered: 

  • The purpose of Business Communication

  • The challenges of Business Communication

  • The types of Business Communication

  • Communication misunderstandings and problem solving

  • Giving and receiving negative messages 

  • Using Business Communication in meetings

  • Freelancing Business Communication skills

With this knowledge you’ll be able to:

  • Learn to control communication process
  • Learn to live and receive goodwill messages
  • Learn to socialize in business situations
  • Learn to overcome language barrier
  • Learn to anticipate and deal with cultural differences
  • Learn to write a cover letter
  • Learn to structure a presentation
  • Learn to give and receive negative messages during meetings

Curriculum

  • Chapter 00: Coderstrust

    0:48m

    • C0.01: Welcome to your learning journey!

       Resource

    • C0.02: What is Coderstrust?

       Video

    • C0.03: Coderstrust & You

       Resource

    • C0.04: Setting goals

       Resource

    • C0.05: Join our Community

       Resource

    • C0.06: How it works: Assignments

       Resource

    • C0.07: How it works: Quiz

       Resource

  • Chapter 1: Purpose of Business Communication

    68:1m

    • Introduction

       Video

    • C1.01 - The purpose of Business Communication: To Inform

       Resource

    • C1.01 - Part 1 - The purpose of Business Communication- To Inform

       Video

    • C1.01 - Part 2 - The purpose of Business Communication- To Inform

       Video

    • C1.01: Quiz

       Resource

    • C1.02 - The purpose of Business Communication: To Persuade

       Resource

    • C1.02 - Part 1 - The purpose of Business Communication - To Persuade

       Video

    • C1.02 - Part 2 - The purpose of Business Communication - To Persuade

       Video

    • C1.02 Quiz

       Resource

    • C1.03 - The purpose of Business Communication: To Show Goodwill

       Resource

    • C1.03 - Part 1 - The purpose of Business Communication - To Show Goodwill

       Video

    • C1.03 - Part 2 - The purpose of Business Communication - To Show Goodwill.mp4

       Video

    • C1.03 Quiz

       Resource

    • C1.04 - The purpose of Business Communication: To Socialize

       Resource

    • C1.04 - Part 1 - The purpose of Business Communication - To Socialize

       Video

    • C1.04 - Part 2 - The purpose of Business Communication - To Socialize

       Video

    • C1.04 Quiz

       Resource

  • Chapter 2: Challenges of Business Communication

    37:24m

    • C2.01: Challenges of Business Communication

       Resource

    • C2.01 - Challenges of Business Communication

       Video

    • C2.02 - Challenges of Business Communication (Part 2)

      Resource

    • C2.02 - Challenges of Business Communication ( Part 2 )

       Video

    • C2.03 - Challenges of Business Communication: Cultural Differences

       Resource

    • C2.03 - Part 1 - Challenges of Business Communication - Cultural Differences

       Video

    • C2.03 - Part 2 - Challenges of Business Communication - Cultural Differences

       Video

    • C2.03: Quiz

       Resource

  • Chapter 3: Types of Business Communication: Oral, Written and Pictorial

    42:32m

    • C3.01 - The types of Business Communication: oral, written and pictorial

       Resource

    • C3.01 - The types of Business Communication - oral, written and pictorial

       Video

    • C3.02 - The types of Business Communication: Presentations

       Resource

    • C3.02: Presentation Assignment

       Resource

    • C3.02 - Part 1 - The types of Business Communication - Presentations

       Video

    • C3.02 - Part 2 - The types of Business Communication - Presentations

       Video

    • Upload your assignment: fill in the form and click Submit.

       Resource

    • C3.03 - The types of Business Communication: Written

       Resource

    • C3.03 - Part 1 - The types of Business Communication - Written

       Video

    • C3.03 - Part 2 - The types of Business Communication - Cover Letter

       Video

    • C3.03: Assignment - Writing a Cover Letter

       Resource

    • Copy of Upload your assignment: fill in the form and click Submit.

       Resource

    • C3.04 - The types of Business Communication: Pictorial

       Resource

    • C3.04 - The types of Business Communication - Pictorial

       Video

    • C3.04: Quiz

       Resource

  • Chapter 4: Misunderstandings and Clarifications

    15:27m

    • C4.01 - Misunderstandings and Clarifications

       Resource

    • C4.01 - Part 1 - Misunderstandings and Clarifications

       Video

    • C4.01 - Part 2 - Misunderstandings and Clarifications

       Video

    • C4.01 - Part 3 - Misunderstandings and Clarifications

       Video

    • C4: Quiz

       Resource

  • Chapter 5: Giving and Receiving Negative Feedback

    18:23m

    • C5.01 - Giving and Receiving Negative Feedback

       Resource

    • C5.01 - Part 1 - Giving and Receiving Negative Feedback

       Video

    • C5.01 - Part 2 - Giving and Receiving Negative Feedback

       Video

    • C5.01 - Part 3 - Giving and Receiving Negative Feedback - The Right Response

       Video

    • C5.02: Giving Negative Feedback - Assignment

      Resource

    • Upload your assignment: fill in the form and click Submit.

       Resource

  • Chapter 6: Using Business Communication in Meetings

    26:11m

    • C6.01 - Using Business Communication Effectively in Meetings

       Resource

    • C6.01 - Using Business Communication Effectively in Meetings

       Video

    • C6.02 - Using Business Communication effectively in meetings: tips

       Resource

    • C6.02 - Using Business Communication effectively in meetings - tips

       Video

    • C6.03 - Using Business Communication effectively in meetings: freelancing

       Resource

    • C6.03 - Using Business Communication effectively in meetings - freelancing

       Video

    • C6.04: Minutes Template - Assignment

       Resource

    • Upload your assignment: fill in the form and click Submit.

       Resource

  • Chapter 7: CASE STUDY - Freelance Virtual Assistant

    17:58m

    • C7.01 - CASE STUDY: Freelance Virtual Assistant

       Resource

    • C7.01 - CASE STUDY - Freelance Virtual Assistant - Part 1

       Video

    • C7.02 - CASE STUDY - Freelance Virtual Assistant - Part 2

       Video

    • C7.03 - CASE STUDY - Freelance Virtual Assistant - Part 3

       Video

    • Chapter 7: Quiz

       Resource

  • Chapter 8: Conclusion

    0:29m

    • One Last Step : Verification

       Resource

    • Congrats

       Video

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